Welcome to Ecommerce Care. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
1. Acceptance of Terms
By accessing or using any services provided by Ecommerce Care (the "Company"), including Shopify website ranking, product photo editing, and other ecommerce-related services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.
2. Changes to the Terms
The Company reserves the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting to the website. It is your responsibility to review the Terms regularly. Continued use of the website and services after such changes will constitute your consent to the updated Terms.
3. Services Overview
Ecommerce Care offers a range of ecommerce optimization services, including but not limited to:
- Shopify Website Ranking Services
- Shopify Product Photo Editing Services
These services are tailored to enhance the performance and usability of online stores, primarily those using the Shopify platform. The specific scope and details of each service are outlined in individual agreements between the Company and the client.
4. Service Fees and Payments
Clients agree to pay the service fees associated with the services they request. Fees will be clearly communicated before any service is initiated. Payments must be made promptly and in accordance with the agreed payment schedule. Failure to pay on time may result in the suspension or termination of services.
We accept various payment methods, including credit cards and online payment systems. By providing payment information, you authorize the Company to process your payment using the selected payment method.
5. Refund Policy
Our goal is to provide high-quality services and ensure client satisfaction. However, we offer a limited refund policy depending on the specific service.
- SEO Services: Due to the nature of search engine optimization (SEO), results are not guaranteed. No refunds will be provided for SEO services once work has begun.
- Product Photo Editing: If the client is not satisfied with the final images, reasonable revisions will be offered. Refunds are not available once the client has approved the edited images.
For any refund requests, please contact us at [rkaysarfaruk@gmail.com].
6. Intellectual Property Rights
All content, designs, logos, and materials provided by Ecommerce Care are the intellectual property of the Company or its partners. You may not use, copy, distribute, or reproduce any materials without prior written consent from the Company.
By providing any content (e.g., product images) for use in our services, you confirm that you own the intellectual property rights to such content or have obtained the necessary permissions to use it. You grant Ecommerce Care a license to use the provided content solely for the purpose of performing the agreed services.
7. Limitation of Liability
While we strive to provide exceptional service, Ecommerce Care shall not be held liable for:
- Any loss of profit, revenue, or data resulting from the use of our services.
- Delays or interruptions in service caused by factors beyond our control, such as technical issues, server downtime, or third-party actions.
- The accuracy or effectiveness of third-party tools, such as search engines, which may affect the outcome of our SEO services.
In no event will Ecommerce Care’s total liability to you exceed the amount paid for the services in question.
8. Privacy Policy
Your privacy is important to us. All personal information collected through our website or services is handled in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.
9. Client Responsibilities
As a client, you are responsible for:
- Providing accurate and complete information necessary for us to perform the services.
- Communicating any changes to your requirements promptly.
- Ensuring that your use of our services complies with all applicable laws, regulations, and industry standards.
Failure to fulfill these responsibilities may result in delays or additional fees.
10. Third-Party Services
Our website and services may include links or references to third-party services. Ecommerce Care does not endorse or assume responsibility for any third-party websites, products, or services. You acknowledge that your use of any third-party services is at your own risk and is subject to the terms and conditions of those third parties.
11. Termination of Services
Ecommerce Care reserves the right to terminate or suspend access to any services without prior notice if you violate these Terms or engage in any unlawful or prohibited activity. You may also terminate services at any time by providing written notice, but any fees paid up until the point of termination are non-refundable.
12. Dispute Resolution
If a dispute arises between you and Ecommerce Care, we encourage you to contact us first to resolve the matter informally. If the dispute cannot be resolved through negotiation, both parties agree to submit the matter to mediation before resorting to litigation or arbitration.
13. Indemnification
You agree to indemnify, defend, and hold harmless Ecommerce Care, its employees, contractors, and affiliates from and against any and all claims, damages, losses, and expenses arising from your use of our services, breach of these Terms, or violation of any applicable law.
14. Entire Agreement
These Terms and Conditions, along with any written service agreements or addendums, constitute the entire agreement between you and Ecommerce Care. Any prior agreements or understandings, whether oral or written, are superseded by these Terms.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.
17. Contact Information
If you have any questions about these Terms or need to contact us regarding any aspect of our services, please reach out to:
Ecommerce Care
Email: [rkaysarfaruk@gmail.com]
Phone: [+880 1767 249377]
Address: [Rangpur, Dhaka, Bangladesh]
This document provides a detailed Terms and Conditions agreement for your ecommerce service business. If you'd like to adjust specific sections to better fit your business model or offerings, feel free to let me know!